How It Works
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TechSupportRx
Services Includes
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- 24/7 Secure Remote Tech Support
- Complete Computer Virus Protection
- Data Backup & Storage Access
- Self Help Solutions Data Base
- Cell Phone Protection Plan
- On Site Tech Support Available
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My TechSupportRX Service Includes
Support You Can Trust
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24/7 SECURE REMOTE TECH SUPPORT
Certified US based technicians can solve whole-home technology challenges including software installation, operating system issues, PC maintenance, virus & spyware issues, smart phone applications, drivers, printers, scanners, internet, email, and much more.
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COMPUTER VIRUS PROTECTION
Our award-winning Bitdefender Internet Security Plus provides you with Anti-virus & Anti-spyware software, Antiphishing & Antispam protection, a Digital Vault to encrypt your sensitive files, and File Shredder to ensure that no traces of deleted files remain on your computer.
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ON SITE TECH SUPPORT
If we are unable to resolve your issue remotely, our nationwide network of certified technicians can come to your home to get you up same day or next business day. Members save up to 60% off services including repairs, installs, and networking with 100% satisfaction guarantee.
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SELF HELP SOLUTIONS DATA BASE
Members have access to our extensive knowledge base system with over 120,000 support tips and tools for software and hardware issues. No more calling company-to- company to solve multiple problems. Our knowledge base system supports multiple providers and solutions.
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DATA BACKUP & STORAGE
Never lose work files or other critical documents such as Word docs, photos, contact files, business inventory, or taxes by using our secure data back-up service. You get 50 GB of data back-up with 256 AES encryption to ensure your electronic life will be intact if disaster strikes.
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CELL PHONE PROTECTION
Cellular Telephone Protection will reimburse an active member for damage or theft of eligible cellular wireless telephones, less a $50.00 co- payment per claim and subject to the terms, conditions and exclusions as described in this Benefit Guide.
SUPPORT BEYOND COMPUTERS
Not only can we connect to your computer remotely and handle issues ranging from virus and malware removal, antivirus and security software issues to computer tune-ups and troubleshooting email problems, but we can also assist to back up your data, configure your smartphones and tablets, set up home networking and more. You name it and our highly skilled US based techs are standing by and ready to handle whatever you throw their way.
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120,000 Tips & Tools
120,000 support tips and tools for software and hardware issues. No more calling company-to- company to solve multiple problems.
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50 GIGS OF BACK UP
You get 50 GB of data back-up with 256 AES encryption to ensure your electronic life will be intact if disaster strikes.
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